Privacy Policy

At Hoover's Hatchery, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

We collect both personal and non-personal information from users of our website:

Personal Information

Name
Email address
Shipping and billing address
Phone number
Payment information (e.g., credit card details)
Order history

Non-Personal Information

IP address
Browser type and version
Device information
Cookies and tracking data
Usage data (e.g., pages visited, time spent on the site)

We collect information in the following ways:

Direct Collection: When you place an order, sign up for our newsletter, or contact us through our contact form, we collect the personal information you provide.
Automated Collection: We automatically collect certain information when you visit our website, such as your IP address, browser type, and device data, using cookies and other tracking technologies.

We use the information we collect for the following purposes:

To process and fulfill orders, including shipping and payment
To improve our website and services
To communicate with you about your orders, promotions, and updates
To respond to inquiries and customer support requests
To personalize your experience on our website
To comply with legal obligations
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers in the following cases:

Payment processors: To complete your order transactions securely.
Shipping carriers: To deliver your products.
Marketing partners: For promotional purposes, with your consent.
Service providers: To help run our website and improve our services.
Legal compliance: To comply with legal obligations or protect our rights.

We ensure that all third parties we work with adhere to strict privacy and data security standards.

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we use secure encryption methods for transactions, please be aware that no method of transmission over the Internet is 100% secure.

We may update this privacy policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.